Frequently Asked Questions
Q. Does the 7 Day JumpStart cleanse expire?
A. The 7 Day Jumpstart Cleanse is more effective if used within 30 Days of receiving.
Q. Can I use these supplements if I have HBP?
A. Please consult with your physician.
Q. What do I take first?
A. There's no certain order, PDX encourages the 7 Day JumpStart cleanse first as it is designed to prep the body for all other PDX products.
Q. Do I have to Follow the steps?
A. For max results you should. However, if you are on another detox, you can opt to just go to supplements only
Q. Can I eat on the 7 Day Jumpstart Cleanse?
A. Yes, you can eat while on the detox. Eat as clean as possible to avoid polluting your body with toxins.
Q. How much water do I drink on the 7 Day Jumpstart Cleanse?
A. However much you feel your body needs, We recommend at least 1-2 bottles per day while on the detox drinks.
Q. Will the weight loss supplement keep the weight off?
A. This is a weight loss aid that helps you lose weight, not keep weight off. You will have to adopt some habits that will help keep the weight off. Eat to live, don’t live to eat. Consistency is key, most consumers get down to a desired weight and continue eating clean, small portions to maintain weight loss.
Q. Are there any side effects?
A. When using our supplements correctly, there are no effects. You may experience dry mouth or headaches. These effects are from not eating or drinking enough water. Listen to your body. Drink A GALLON OF WATER DAILY. You won't be hungry but you STILL HAVE TO EAT small meals throughout the day.
Q. Can I mix supplements?
A. ABSOLUTELY NOT. Only supplements that are sold in a package deal.
Q. Can I breastfeed while using the supplements?
A. No. PDX Products are not intended for pregnant or nursing moms.
Q. How do I order?
A. You can order from this website. If the website does not accept your card please email us: and an invoice will be provided for you.
Q. What is the shipping time?
A. Shipping time depends on what we have in stock when you order. We get constant shipments in weekly but sometimes shipping is delayed based on order volume, or shipping delays with the supplier. Your purchase will process within 7-14 business days. After shipped it will take 2-3 business days to receive your product. We only guarantee you will receive the product within 30 days of purchase. PDX is not responsible for lost, stolen or damaged packages.
Q. What is the refund Policy?
No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us via email with details of the product and the defect. You can send the unopened item you consider defective to
500 Terry Francois St. San Francisco, CA 94158. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product. All purchases are non-refundable. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.
Plan D-Tox cannot control how the user will consume the product furthermore cannot guarantee any results.
Q. International Shipping?
A. Tracking information is provided via email. All tracking numbers are e-mailed to the e-mail address you provide once your order has been processed. Please be sure to check spam and junk folders. All tracking numbers are with United States Postal Services. (USPS)
After tracking number is provided to buyer we, Plan D-Tox will not be responsible for lost or stolen packages.
If needed, please, Contact USPS with your tracking number.